My experience with AAA was excellent from the beginning phone call. Christy set me up with a service appointment and the field technician was on time. Jeff (field tech) was polite and knowledgeable about my appliance. He thoroughly explained the problem and fixed it promptly. Jeff was friendly, and ensured that all the work was completed to my satisfaction before he left. He has great work ethics and was respectful in my home. Highly recommend him as a technician! Highly recommend the staff for their excellent work, honesty, and customer service! I would definitely use them again!
- BEV H.
Jeff was knowledgeable, informative,and presentable. Educated me on power surges, and how to prevent them. I would highly recommend him to anyone with Samsung Appliance repair needs.
- SATISFIED CUSTOMER
Jeff was on time and very professional. He Fixed our refrigerator and also showed us how to fix the issue is it came up again. He was pleasant and patience with us in explaining. Would highly recommend Jeff!!!
- KEITH M.
Excellent service. Jeff was very courteous and arrived exactly as scheduled. He fixed the microwave, cleaned up, and was out in no time at all. I couldn't be happier with not only the product, the repair warranty from Samsung, but the service technician was absolutely fantastic. I will definitely keep this business card in my phone book for future use since we are an avid Samsung customer. Thank you so very much.
- CHERYL B.
Jeff was very professional and did a great job at explaining what the problem was.
I would recommend him.
- SUMMER N.
Mr. Wes V. was very competent, professional, efficient, personable. He quickly diagnosed the problem; answered our questions, ordered the parts 1/29/16; returned today and installed them. On a scale of 1-10, Wes is a 10. We are very pleased and would highly recommend him.
- LOU & SUSAN S.
I was very pleased with the service I received from Jeff B. He arrived when he said he would and worked very quickly to resolve my problem. He had the part he needed with him and was finished with the repair within a half hour. He also gave me very good advice about using my HE washer. I was very satisfied.
- JANE L.
Jeff did a great job!
He knew exactly what to do to fix our refrigerator!
- DANIEL K.