AAA TV Care & Repair, LLC has been servicing tri-state customers since May of 2009. As Samsung’s preferred service provider, we strive to exceed your service expectations. Our customized service strategy is designed to ensure customer satisfaction! Recognizing that our customers time is valuable, our goal is minimize the inconvenience of your service experience on your daily life. Our factory trained technicians are educated daily on new service bulletins, repair tips, and product recalls that will help ensure they fix it right, the first time!

AAA TV Care & Repair, accurate, affordable, at your service!

Meet
Our Team

Dale V.

Branch Manager


Dale is a founding member of AAA TV Care & Repair. He originally started out as the lone field technician, making many repairs daily. After a few years in the field, Dale has now moved into a branch managerial position. Here Dale will capitalize on his first hand field knowledge and help coach our team. It is no surprise that as the company has grown so too has Dale. He has been the linchpin of the company and we certainly wouldn’t be here without him. Although he may be in the office today, he still is quite busy. Dale has many daily operations such as; triaging future repairs, ordering parts, part inventory, and helping with escalations. Dale is a vital asset to our team, and we are certainly glad to have him.

Christy A.

Customer Service Lead


Christy has been with AAA TV Care & Repair since mid-2013. In her time with the company Christy has grown to be a pivotal part of the company. She is primarily responsible for leading the customer scheduling department, call routing, escalation management, and much more. If you call our office and talk with her, you will hear firsthand Christy’s top notch dedication and commitment to your customer satisfaction!

Sandy M.

Customer Service Specialist


Sandy joined AAA TV Care & Repair in mid-2016 and has quickly made an impact. Sandy has exceeded our expectations on learning the processes and policies required in this industry. Sandy’s unique work ethic and determination make her a valuable addition to our team, and we’re certainly glad to have her!

Jeff B.

Field Service Technician


Jeff is currently our longest tenured tech, having joined our team back in late 2014. Since his time with the company Jeff has familiarized himself with all product lines and repairs and even finds time to help double as our IT manager. Jeff is a valuable asset to our team, and we are sure glad to have him!

Wes V.

Field Service Technician


Since joining our team back in early 2015, Wes has grown into a fine technician. Not only is he fully trained on all the product lines, but he also specializes in the harder, more major, sealed system refrigeration repairs. Wes is a fine technician, and an even better teammate!

Kody C.

Field Service Technician


Kody came to us with an extensive history in customer service. Since joining our team in the fall of 2015, Kody has become a well-rounded technician, and an even better teammate. Kody’s acute sense to detail makes him a welcome addition to the team, and we’re sure happy to have him!